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Shipping Policy

Last updated: March 23, 2026

At Slide Stars Party Rentals, we are committed to getting your party equipment to you as fast as possible. We offer same-day shipping on all orders placed before our daily cutoff time, with delivery to all 50 US states.

1. Same-Day Shipping

We ship all orders the same day they are placed, provided the order is received before our daily processing cutoff time:

  • Cutoff time: Orders placed before 2:00 PM EST Monday through Friday are shipped the same business day.
  • Weekend orders: Orders placed after the Friday cutoff or on weekends are shipped the next business day (Monday).
  • Holiday orders: Orders placed on federal holidays are shipped the next business day.

2. Shipping Coverage

We proudly ship to all 50 United States. We currently do not ship to US territories, PO Boxes, or international addresses.

3. Shipping Methods & Estimated Delivery Times

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–3 business days
  • Express Shipping: 1–2 business days

Delivery times are estimates and may vary based on your location and carrier conditions. Delivery times begin from the date of shipment, not the date of order.

4. Shipping Costs

Shipping costs are calculated at checkout based on the size, weight, and destination of your order. We occasionally offer free shipping promotions — check our website for current offers.

5. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website. Please allow up to 24 hours for tracking information to update.

6. Large Items & Inflatables

Inflatable bounce houses, water slides, and large party equipment are shipped in compact, deflated packaging. Due to their size and weight, these items may ship via freight or specialized carriers. Delivery for large items may take slightly longer than standard packages.

7. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit:

  • Contact us within 48 hours of delivery (or expected delivery date for lost packages).
  • Provide your order number and photos of any damage.
  • We will work with the carrier to resolve the issue and provide a replacement or refund.

8. Incorrect Shipping Address

Please ensure your shipping address is correct at the time of order. Slide Stars Party Rentals is not responsible for delays or lost packages due to incorrect address information provided by the customer. Re-shipping charges may apply.

9. Contact Us

For shipping questions or concerns, please contact us: